Information Systems and Corporate Memory in Telecommunication Firms in Bayelsa State, Nigeria

Authors: KENEBARA, Florence Aniambrade

Affiliation: Department of Office & Information Management, Management Sciences, Niger Delta University, Bayelsa State, Nigeria

Corresponding Author: [email protected]

June 10, 2026

SIAR-Global Journal of Management & Business Review

Zenodo DOI: 10.5281/zenodo.20632049

Crossref DOI: 10.66694/siar.gjmbr20262003

Information Systems and Corporate Memory in Telecommunication Firms in Bayelsa State, Nigeria

Research Article Business

Abstract

This study investigates the role of information systems in enhancing corporate memory within telecommunication firms in Bayelsa State, Nigeria. Employing a quantitative survey design, data were collected from 94 respondents using a structured questionnaire. The study examines the impact of Management Information Systems (MIS), Decision Support Systems (DSS), and Transaction Processing Systems (TPS) on knowledge storage, retrieval, and organizational learning. Descriptive analysis revealed that all components of information systems significantly contribute to corporate memory, with TPS demonstrating the strongest effect on data accuracy and retrieval efficiency. The findings underscore that effective deployment of information systems not only facilitates knowledge retention but also enhances decision-making, innovation, and organizational performance. The study recommends investment in advanced information systems, structured knowledge management practices, staff training, and system integration with robust security measures to strengthen corporate memory and sustain competitive advantage.

Keywords

Information Systems, Corporate Memory, Knowledge Management, Management Information Systems (MIS), Decision Support Systems (DSS), Transaction Processing Systems (TPS), Organizational Learning,

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KENEBARA, Florence Aniambrade (2026). Information Systems and Corporate Memory in Telecommunication Firms in Bayelsa State, Nigeria. SIAR-Global Journal of Management & Business Review, Vol. 2, No. 2. DOI: 10.5281/zenodo.20632049

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Information Systems and Corporate Memory in Telecommunication Firms in Bayelsa State, Nigeria

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